Then we hear that his meetings are keeping him busy, but he invites us to join a tour for some International guests at the Richmond Avenue store, where we shop.
As we enter the store we are met by Craig and several managers who are waiting to greet folks from many countries all over the world. It is soooo good to see him again. He directs us to the back of the building, actually into the warehouse, where a slide screen and chairs are set up for a presentation.
Someone has done a nice job of displaying tote bags with the Costco logo, and the guests will enjoy having a remembrance of the meeting.
Passing the registration table, we get our name tags and take a seat in the back of the room.
Craig welcomes the group and begins his slide show. I am very impressed to learn the history of the company, and the philosophy of safety first. Safety for the employees and safety of the customers who buy the products.
The food inspection program exceeds federal guidelines and standards.
Costco offers training to its employees in five languages -- English Spanish, Cantonese, Japanese and French. The International guests take photos and write many notes to bring home.
The Houston Chronicle sends a professional photographer. I try to stay out of his way, and at one point he jokingly takes a photo of me as I shoot a scene from the meeting.
A manager of one of the local Costco stores points out items in the bakery section -- sure smells good here!
Ready to heat and eat dishes are prepared right here in the store.
We take care to stay out of the way of the customers. This lady gives permission and can't believe I want a photo of her.
Employees Joaquin, left, and Daniel load boxes of wine from the warehouse to take to the large display inside the store.
A couple of the guests on the tour examine a Dyson Hot+Cool fan.
One of my favorite areas of the store is the Deli. "Herb, what would you like for lunch today?" "Willie, Let's go to Costco and eat the sandwich we like. Then we can shop."
We are excited to meet Matt, manager of the Richmond Avenue store.
When I tell him how much I like the store, he gives all the credit to his assistant manager, Christine!
Herb and I usually both get the awesome turkey/provolone sandwiches on a ciabatta roll, but today's lunch after the tour is sandwich for Herb and pizza for me.
Willie of Willie's Tug,
and of Walldog, Willie and Jake
Monday, February 27, 2017